Construction quality management is one of the pillars of project management and project delivery. Good construction quality management can reduce the number of mistakes and rework in a project. This can help projects come in on time and budget and helps contractors maintain a good relationship and reputation. Here are some tips for improving construction quality management.


What is Construction Quality Management

Construction quality management is quality control on the job site. It’s what assures that all parts of the project will be up to code and safe for users. Typically internal and external inspectors will conduct tests. They’ll test for things like soil compaction, concrete strength, welding, and more. Usually, these tests are performed during and after work, unless it’s for specific building materials. To ensure the right materials are used building materials should be checked before the execution of work. Inspectors test the final project at the end of construction, this final test determines whether or not the project is up to code and can be costly if it isn’t.


Where Quality Management Fails

However, not every project meets code requirements because of all the contractors and teams. Without set management systems or policies many quality assurance and quality control practicesslip through. The superintendent is responsible for the quality of work, many times they’re overworked. And with the change of crew and suppliers from job to job quality and standards could vary. The entire supervisory process is informal and makes quality management hard to control. Switching to a more structured management process helps improve quality on construction sites and reduce the amount of time and money spent on rework.


Construction Quality Management Process Elements

The best way to improve construction quality management is to create and implement a formal process. Any process needs to have defined objectives and who will be accountable a formalized structure, and training to start. But that’s the big picture, any construction quality management process will need a way to verify quality at every stage, detect and mitigate potential issues, verify and document any and all outcomes, as well as assess the effectiveness of the quality objectives. It might seem like a lot to deal with; however, creating a process is just a couple steps.